Save Time with AI-Assisted Help
Whenever you need guidance, the new AI-Powered Help Assistant provides instant recommendations and support, saving you time and reducing the need for external assistance.
AI-assisted help is a chat experience that provides you with self-service help about LinkedIn products. It can help you achieve your goals on LinkedIn more efficiently by:
- Answering your questions quickly about LinkedIn products.
- Providing you with a link to learn more about the answer.
- Connecting you to a live agent for help with complex issues.
How AI-assisted Help works
To get support, type your question in the message field. After you ask your question, AI-assisted help will:
- Answer your question by summarizing information from trusted LinkedIn sources, such as the LinkedIn Help Center.
- Provide a link for more information about your answer or the topic.
- Give you the option to speak to a live agent for more complex questions.
If you need more information or would like to chat with a live agent, you can let AI-assisted help know at any time. For example, you can type “transfer to an agent” or “I need to talk to someone” and you’ll be transferred to a member of our support team. We’ll ask you a few follow-up questions to better understand your question before transferring you to an agent to help you get the answer you need quickly.
