Hello and welcome! We know you may have questions as you begin familiarizing yourself with the Talent Solutions Community, and we want to make sure we have answers. We’ve started a running list of questions we anticipate, but please reply below
if there’s something we haven’t thought of, and I’ll add it here with a reply!
Let’s get started!
What is the purpose of the Talent Solutions Community?
The Talent Solutions Community serves as a hub to connect customers with valuable resources like the Learning Center to enhance your product knowledge and skills with on-demand and live training, the library of articles for technical support in the Help Center, and most importantly, to each other! The Community is a space to collaborate with peers by sharing best practices, asking questions, and connecting with each other.
How do I update my profile?
Once you’ve logged into the Community, you can update your profile by going to your avatar at the top right corner, click on the avatar, then My profile > Edit profile. Here you can add a profile picture, update your job title, tell us a little about yourself, or add a “Forum Signature” that will appear on your posts.
How do I enable or disable notifications?
You can enable notifications so that you receive an email when your post receives a reply, when someone @mentions you, there is a new post in a category you are subscribed to, and more.
- You can manage notifications and more in Settings.
How do I subscribe to a discussion or topic?
How do I create a new post?
You can start a new post directly from the Homepage!
The Search bar will also be your best friend. Use this to search articles, discussions and Q&A within the Talent Community, as well as content within the Learning Center like tutorials, tip sheets and learning paths to up your product knowledge.
Search by keywords, and to create a new post after searching, you’ll see ‘Start a new post’.
Once you open it there are three different types of posts you can choose from:
- Questions: This post type is the best option when you need a solution or have a question. Please add the category where you want it to be shared.
- Discussion: Select this when you want to share your best practices and findings and involve your peers in a discussion.
- Idea: This is the new route to share product feedback via the Community. Members can share their ideas directly with the Product and Community teams by selecting this post type. This will go directly to the Ideas page within the Community.
is, which is a great question I would love to answer…. but how do I respond to your question on that same thread? there is only a like or subscribe option. Thanks 